Privacy Policy

SATANAMA LLC (the “Company”), which operates SATANAMA LAB, promotes the protection of personal information by establishing the following privacy policy and safeguards and ensuring that all employees understand the importance of personal information protection and put it into practice.

The Company keeps customers' personal information accurate and up to date. To prevent unauthorized access, loss, damage, alteration or disclosure, we take necessary measures such as maintaining security systems, establishing management procedures and educating employees. We implement safeguards and manage personal information carefully.

Personal information provided by customers is used to send emails or materials for communication, information about our business and responses to questions.

The Company manages customers' personal information appropriately and does not disclose it to third parties except in the following cases:

• a)

  When the customer has consented.

• b)

  When disclosure to a contractor is necessary to provide a service requested by the customer.

• c)

  When disclosure is required by law.

• d)

  When information is disclosed to a payment provider for identity verification, billing verification or credit checks.

The Company implements security measures to ensure the accuracy and safety of personal information.

When customers request access to, correction of or deletion of their personal information, we respond after confirming their identity.

The Company complies with Japanese laws and other applicable standards relating to the personal information it holds and reviews this policy as appropriate to improve it.

For inquiries about our handling of personal information, please contact us below.

SATANAMA LLC
〒150-0032
3F, 1-2 Uguisudanicho, Shibuya-ku, Tokyo
Mail:info@satanama-lab.com